PRIME ANSWER for IT Engineer

Terms of Use

These Terms of Use define the conditions of use of the services provided by Stucco Inc. on this website. Registered users are requested to use this service in accordance with these Terms of Use.

Article 1 (Application)

  1. These Terms of Use shall apply to all relationships related to the use of the Service between the user and the Company.
  2. In addition to the Terms of Use, the Company may establish various rules and regulations regarding the use of the Service. Regardless of the name by which these Individual Regulations are called, they shall constitute a part of these Terms of Use.
  3. In the event of any conflict between the provisions of these Terms and Conditions and the individual provisions of the preceding Article, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

Article 2 (Registration)

  1. The registration for this service is completed when a prospective registrant agrees to the Terms of Use and applies for registration for use of the service through a method determined by the Company, and when the Company approves the application.
  2. The Company may not approve an application for registration if it determines that the applicant has any of the following reasons, and the Company shall not be obligated to disclose the reasons for such denial.
    1. (1)When false information is reported at the time of application for user registration
    2. (2)If the application is from a person who has violated these Terms and Conditions
    3. (3)Other cases in which the Company deems the registration of use to be inappropriate.

Article 3 (Management of User ID and Password)

  1. The User shall properly manage his/her user ID and password for the Service at his/her own responsibility.
  2. Under no circumstances may a user transfer or lend his/her user ID and password to a third party, or share them with a third party. When a user logs in with a combination of user ID and password that matches the registered information, we will consider the use of the service to be by the user who has registered that user ID.
  3. The Company shall not be liable for any damage caused by the use of user IDs and passwords by third parties, except in the case of willful misconduct or gross negligence on the part of the Company.

Article 4 (Fees and Payment Methods)

  1. As compensation for the paid portion of the Service, the User shall pay the usage fee separately determined by the Company and displayed on the Website in a manner designated by the Company.
  2. For questions after at least one answer has been posted to the question and payment has been confirmed as a result, the remaining amount will be refunded, minus a 10% handling fee, if the answer is closed. However, if the management determines that the response contributes to resolving the issue, the refund request will not be granted. On the other hand, before payment is finalized, i.e., before the answer is posted, the payment schedule can be canceled by deleting the question.
  3. In the event the User is late in paying the usage fee, the User shall pay a late fee at the rate of 14.6% per annum.

Article 5 (Prohibited Matters)

  1. In using the Service, the User shall not engage in any of the following acts
  1. Acts that violate laws and regulations or public order and morals
  2. Conduct related to criminal activity
  3. Acts that infringe on copyrights, trademarks, or other intellectual property rights contained in this service, including the contents of this service.
  4. Any action that destroys or interferes with the functionality of the servers or networks of the Company, other users, or other third parties.
  5. Commercial use of information obtained through this service
  6. Actions that may interfere with the operation of our services
  7. Unauthorized access or attempts to gain unauthorized access
  8. Collecting or accumulating personal information about other users.
  9. Use of the Service for any unauthorized purpose.
  10. Acts that cause disadvantage, damage, or discomfort to other users of the Service or other third parties
  11. Impersonating another user
  12. Advertising, publicity, solicitation, or sales activities on the Service that are not authorized by the Company
  13. Aiming to meet someone of the opposite sex whom you are not acquainted with
  14. Acts of providing benefits directly or indirectly to antisocial forces in relation to our services.
  15. Other activities that the Company deems inappropriate.

Article 6 (Suspension of Provision of the Service, etc.)

  1. The Company may suspend or discontinue provision of all or part of the Service without prior notice to the User in the event that the Company determines that any of the following grounds exist
    1. (1)When performing maintenance inspections or updating of computer systems related to this service
    2. (2)When the provision of this service becomes difficult due to force majeure such as earthquake, lightning, fire, power outage, or natural disaster
    3. (3) In the event of computer or communication line outage due to accident
    4. (4)In any other cases where the Company deems it difficult to provide this service.
  2. We shall not be liable for any disadvantage or damage incurred by the user or any third party due to the suspension or interruption of the provision of the Service.

Article 7 (Restriction of Use and Cancellation of Registration)

  1. We may restrict your use of all or part of the Service or terminate your registration as a user without prior notice if you fall under any of the following
    1. (1)If you violate any of the provisions of these Terms and Conditions
    2. (2)When it is found that there is a false fact in the registration information
    3. (3)In the event of default in payment of fees and other obligations
    4. (4)If you do not respond to our communications for a certain period of time
    5. (5)When there has been no use of this service for a certain period of time since the last use
    6. (6)In any other case in which the Company deems the use of the Service to be inappropriate
  2. In no event shall we be liable to you for any damages incurred by you as a result of any action taken by us pursuant to this Article.

Article 8 (Withdrawal from Membership)

  1. The User may withdraw from the Service through the withdrawal procedure determined by the Company.
  2. The resigning user relinquishes all rights to receive any compensation for being selected as the best answer or for viewing the answers, which shall belong to the platform.

Article 9 (Disclaimer of Warranty and Disclaimer of Liability)

  1. We make no warranty, express or implied, that the Services will be free from defects in fact or law(including, but not limited to, defects in safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, errors or bugs, infringement of rights, etc.).
  2. The Company shall not be liable for any and all damages incurred by the User arising from the Service(including these Terms of Use), except in the case of intentional or gross negligence on the part of the Company. However, this disclaimer shall not apply if the contract between the Company and the user regarding the Service constitutes a consumer contract as defined in the Consumer Contract Act.
  3. Even in the case provided in the proviso of the preceding paragraph, Minebea shall not be liable for any damages arising from special circumstances (This includes cases where the Company or the User foresaw or could have foreseen the occurrence of damage.) among damages incurred by the user due to default or tort caused by the negligence (Excluding gross negligence.) of Minebea. In addition, compensation for damages incurred by a user due to default or tort caused by the Company's negligence (Excluding gross negligence.) shall be limited to the amount of usage fees received from the user for the month in which the relevant damages occurred.
  4. We are not responsible for and will not be involved in any trouble that occurs between users, between members, or between a member or a user and a third party in relation to this site. In the event that a problem arises, it shall be resolved between the parties concerned, whether in litigation or not, and in the event that we suffer damages as a result of such problems, the parties concerned shall jointly and severally compensate us for all costs, including attorney's fees, incurred by us, as well as for such damages.

Article 10 (Change of Service Contents, etc.)

  1. We may change, add or discontinue the Service with prior notice to the User, and the User agrees to such changes, additions or discontinuation.

Article 11 (Modification of Terms of Use)

  1. We reserve the right to modify these Terms of Use without requiring individual user consent in the following cases
    1. (1) When the modification of these Terms and Conditions is compatible with the general interest of the User.
    2. (2) When the modification of the Terms of Service is not contrary to the purpose of the Service Agreement and is reasonable in light of the necessity of the modification, the reasonableness of the modified contents, and other circumstances pertaining to the modification.
  2. In amending the Terms of Use in accordance with the preceding paragraph, the Company will notify the User in advance of the amendment, the contents of the amended Terms of Use, and the effective date of the amendment.

Article 12 (Handling of Personal Information)

  1. The Company shall appropriately handle personal information obtained through the use of the Service in accordance with the Company's 「Privacy Policy」.

Article 13 (Notice or Communication)

  1. Notification or communication between a user and the Company shall be made in a manner determined by the Company. Unless a user notifies us of a change in his/her contact information in accordance with a method determined separately by us, we will assume that the currently registered contact information is valid and send notices or communications to that contact information, which will be deemed to have reached the user at the time they are sent.

Article 14 (Prohibition of Assignment of Rights and Obligations)

  1. The User may not transfer or offer as security his/her position under the User Agreement or rights or obligations under these Terms of Use to any third party without the prior written consent of the Company.

Article 15 (Governing Law and Jurisdiction)

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan.
  1. In the event of any dispute regarding this service, the court having jurisdiction over the location of our head office shall have exclusive jurisdiction.